Cookies Policy
Last updated: October 1, 2025
1. Data Controller
The data controller for personal data collected through cookies on this Website is Vive Legal, S.L., with Tax ID B22827083, registered office at Av. Bruselas 7, 28108 Alcobendas (Madrid), and contact email info@vive.legal.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit certain web pages. Their purpose is to enable the proper functioning of the site, remember your preferences, and collect anonymous information on site usage to improve our services. Cookies can be classified as: • First-party cookies: Installed by Vive Legal. • Third-party cookies: Installed by external providers (e.g., Google, Intercom, or Stripe). We only use non-essential cookies (analytical, marketing, or personalization) if you have given your explicit consent through the cookie settings panel.
3. Types of Cookies Used
| Type of Cookie | Purpose | Owner | Duration | Legal Basis |
|---|---|---|---|---|
| Technical / Necessary | Enable navigation, session management, security, and access to restricted areas of the portal, ensuring basic site functionality. | Vive Legal | Session / Persistent | Legitimate Interest |
| Personalization | Save user preferences (language, region, type of service, or display settings) to offer a more tailored experience. | Vive Legal | 1 year | Consent |
| Analytical / Measurement | Analyze user behavior anonymously to compile statistics, understand user interactions, and improve products or services. | Google Analytics (Google Ireland Ltd.) | 2 years | Consent |
| Communication (Chat) | Enable and operate the customer support chat, identifying the user and remembering conversation history for continuous assistance. | Intercom (Intercom R&D Unlimited Company) | 9 months | Consent |
| Payment / Security | Enable secure payment processing and fraud prevention in transactions. Stripe may install technical cookies necessary for payment gateway operation. | Stripe Payments Europe Ltd. | Session / 1 year | Contract Performance / Legitimate Interest |
| Advertising / Marketing | Allow the display of personalized ads based on user interests and measure the effectiveness of advertising campaigns. (Currently not in use). | Google Ads (Google Ireland Ltd.) | 3 months – 1 year | Consent |
4. Consent Management
When you first access our Website, a cookie management banner will appear allowing you to: • Accept all cookies; • Reject all except essential cookies; • Configure your preferences by category, activating or deactivating the ones you choose. You may modify your choices or withdraw your consent at any time through the "Cookie Settings" link available in the Website footer. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.
5. How to Disable Cookies from Your Browser
In addition to managing your preferences through our panel, you can also delete or block cookies via your browser settings: • Google Chrome: Settings → Privacy and Security → Cookies and other site data. • Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data. • Safari: Preferences → Privacy. • Microsoft Edge: Settings → Cookies and Site Permissions. Please note that disabling certain cookies may limit the site's functionality or prevent access to some of our services.
6. International Data Transfers
The use of third-party cookies (Google, Intercom, Stripe) may involve international data transfers outside the European Economic Area (EEA). These entities have adopted the Standard Contractual Clauses (SCCs) approved by the European Commission, providing adequate data protection safeguards in accordance with applicable legislation. • Google Ireland Ltd. – Privacy Policy • Intercom R&D Unlimited Company (Ireland) – Privacy Policy • Stripe Payments Europe Ltd. (Ireland) – Privacy Policy
7. Legal Basis and Retention
Necessary Cookies: Installed on the basis of Vive Legal's legitimate interest in maintaining website operability, security, and proper functioning. Other Cookies (personalization, analytics, communication, marketing): Installed only with your explicit consent, which you may revoke at any time. Cookies will be retained for the periods indicated in the Cookie Settings Panel or until you manually delete them via your browser settings.
8. Data Subject Rights
As the data subject, you have the right to request from Vive Legal, S.L. access to your personal data, rectification or erasure, restriction of processing, objection, and data portability. To exercise these rights, please contact us in writing at info@vive.legal. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you believe that the processing of your data does not comply with applicable regulations.
9. Policy Updates
We may amend this Cookie Policy whenever the cookies used change or applicable legislation is updated. You are encouraged to review this Policy periodically to stay informed about how we use cookies.